How to get your car out of impound in Uptown
If your car got towed in Uptown, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Uptown
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Uptown
A tow from {c} almost always lands at the city's own Claiborne Avenue Auto Pound, open 7:30 a.m. to 10 p.m. daily. If your car disappeared during a Mardi Gras parade's no-parking window, it's the same lot, so call (504) 658-8100 first and bring valid ID before you drive over.
Uptown runs from the Mississippi River bend through the Garden District's 19th-century mansion blocks to Freret St and the edge of Central City, with St. Charles Ave as the spine. St. Charles is the core route for the Krewe of Rex and dozens of other Carnival parades, so the city posts hard tow-away zones for the length of the season, leave a car on the route during a parade and it's getting hauled to a city lot, no exceptions. Tulane and Loyola sit right off St. Charles too, and student lockouts, expired-tag tows, and campus-lot calls run steady all school year. The narrow, oak-canopied side streets off Magazine St trap double-parked delivery trucks daily, and the streetcar line running the length of St. Charles means clearance enforcement is a year-round concern, not just a Carnival one. Higher, natural-levee ground here fared better than most of the city during Katrina, so our flood calls in Uptown run lighter than in the Core's lower blocks, most jobs are routine breakdowns, lockouts, and parade-season tows. We reach Audubon Park, the Garden District, and the Tulane and Loyola campuses in about 20 to 30 minutes, running wheel-lift for routine calls and flatbed whenever a parade-route tow or a tight side street calls for it.
Common Uptown questions
How do I find out where my car was towed in Uptown?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Uptown?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Uptown?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Uptown?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Uptown
Impound release process in the rest of the Orleans Core area
Need your car towed once it's released in Uptown?
We can't waive the yard's fees. We can tow it home the moment it clears.