Accident recovery. Winch-outs. Scenes handled right.
After a collision, rollover, or slide into a canal bank, there is a right way and a wrong way to get the vehicle out. Wrong hooks can crack frames, damage airbags that did not deploy, or make the insurance claim worse. Our drivers are trained for Louisiana State Police freeway response and for winch-out recovery from ditches, soft shoulders, and standing water after a summer storm.
What's included in this service?
- Louisiana State Police-rotation freeway accident response
- Winch-out recovery from ditches, canal banks, and soft shoulders
- Flooded-car pull-out and recovery after summer storms and hurricanes
- Rollover righting and recovery
- Post-collision staging to body shop or storage
- Insurance-company photo and documentation support
- Law-enforcement scene coordination
- Abandoned-vehicle recovery with proper paperwork
When do you need this service?
- Vehicle slid off the road into a ditch or canal bank
- Collision with disabled or immobilized vehicle
- Rollover requiring careful righting
- Stalled in standing water at an underpass after a summer thunderstorm
- Stuck off-road after leaving a paved shoulder
- Need a tow to complete an insurance claim
- Police or Louisiana State Police directed removal from the scene
What do homeowners ask about Accident Recovery?
Will my insurance cover this?
Most comprehensive and collision policies cover post-accident towing as part of the claim. Call your insurer right after the tow; they will reimburse or pay direct. We give you a detailed invoice with the scene location, reason for the tow, and destination - exactly what adjusters need.
How do winch-outs work?
When a vehicle slides off the road, we use the wrecker's integrated winch to pull it back onto the pavement. On a soft shoulder that takes 15-30 minutes. A vehicle deep in standing water or hung up on a steep canal bank takes careful anchor work and rigging - sometimes 1-2 hours. We explain what we see and what we are going to do before starting.
Can you get me unstuck from standing water or a canal bank?
Yes. Known flood points across the metro, the Carrollton Avenue underpass, Claiborne Avenue in Uptown, and low spots near the 17th Street and London Avenue canals, all pool fast during ordinary summer thunderstorms, not just hurricanes. If you're genuinely stuck, do not restart the engine if water reached the intake, cranking a flooded engine causes catastrophic damage. Call and wait.
Do you coordinate with Louisiana State Police and local police?
Yes. We are on the Louisiana State Police rotation for freeway scene response across the New Orleans metro. For local police scenes, we coordinate the removal, the paperwork, and the transport destination chosen by the vehicle owner or officer.
What do I need to do at the scene?
If everyone is safe, step off the road, call 911 if it is a collision, and then call us. Do not try to move the vehicle yourself. Do not stand in traffic to take photos. We will arrive, stage the vehicle safely, and help you coordinate with law enforcement, the insurance company, and the body shop.
Where do we offer Accident Recovery in the New Orleans metro?
We provide accident recovery in every city and community across the New Orleans metro. Pick your city for local details and service specifics.
See accident recovery in all 33 cities
Need accident recovery in the New Orleans metro?
Call for a free quote. Most work scheduled within the week.