How to get your car out of impound in Mid-City
If your car got towed in Mid-City, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Mid-City
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Mid-City
A tow from {c} almost always lands at the city's own Claiborne Avenue Auto Pound, open 7:30 a.m. to 10 p.m. daily. If your car disappeared during a Mardi Gras parade's no-parking window, it's the same lot, so call (504) 658-8100 first and bring valid ID before you drive over.
Mid-City sits between uptown, downtown, and the suburbs, and it's one of the most mixed neighborhoods in the city by design of that central location. Jazz Fest takes over the Fair Grounds Race Course every late April into early May, and the parking crunch spills for blocks in every direction across two full weekends. City Park draws steady year-round visitor traffic on top of that. The ground here is different from the rest of the city in a way that matters for towing: Mid-City sits on the historic backswamp behind the natural levee, land that stayed undevelopable until drainage work in the early 1900s, and it still floods hard in a routine summer downpour, not just a named storm. A stalled engine in standing water here needs an assessment call before anyone tries to restart it, hydrolock is common enough on Canal St and the low Tulane Ave blocks that we treat it as a default question, not an afterthought. We reach City Park, the Jazz Fest fairgrounds, and the Canal St streetcar line in about 20 to 30 minutes, longer during a festival weekend when street closures reroute everything, and we default to wheel-lift for routine breakdowns, flatbed for anything that's taken on water.
Common Mid-City questions
How do I find out where my car was towed in Mid-City?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Mid-City?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Mid-City?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Mid-City?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Mid-City
Impound release process in the rest of the Orleans Core area
Need your car towed once it's released in Mid-City?
We can't waive the yard's fees. We can tow it home the moment it clears.